Hampton Inn & Suites - Napa, CA

What's there to say? It's a chain hotel with very good but fairly standard characteristics. The hot breakfast is fine.

The facility is in good shape, not new, but well kept. There was a really nice outside fireplace area that was a bonus and the pool was nice too. Ample parking and access. The hotel is in sort of an outdoor mall with a number of good eating options, a Target, and a large movie theatre. The breakfast area was comfortable and the breakfast was standard Hampton Inn fare, which is passable.

Brilliant customer service, particularly from the managers at the front desk. Unfortunately my friend had an emergency and needed to leave urgently. The manager Darion was exceptional and so supportive in helping.

The staff were super friendly and helpful. The room was immaculate and had everything we needed. The pool was warm even though it was outside and the sitting area with the fireplace was beautiful. Absolutely the best hotel and the best experience ever.

Enjoyed the free daily breakfast to start our day, loved the convenience of the hotel to downtown and wineries. We loved there was a target and fast food in the same plaza as the hotel. Staff was friendly and rooms were clean at a reasonable price. Also loved free parking.